Return Policy

Smart Workwear Return Policy:

    1. You may return any item bought from our standard range* within 28 days of delivery only if the item/s are faulty/damaged providing it is in the original packaging and suitable for resale. We will also pay the return carriage costs for exchanges or refunds where the return is our error or the material is deemed to be faulty.
  1. Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:
    • Goods that have been embroidered, badged or printed.
    • Goods that have been assembled in line with your requirements.
    • Goods that have been specially procured in line with your requirements and do not form part of our standard range*.
  2. Our promise is to uplift unwanted goods from your premises within 5 days of the request being made.
  3. This does not affect your statutory rights.
  4. In the event of goods arriving with production or manufacturing errors Smart Workwear reserves the right to correct these prior to offering a refund, at the sole discretion of Smart Workwear.
Please email us at with your order number or company name to start your return process.